Deliveries

Yes, we offer free home deliveries to orders over $100 within the catchment area of San Juan to Westmoorings. If you are outside this area, you can purchase a Delivery ticket for the fee $50.00 for all other areas.
Yes, you can. We have two convenient options:1. You can upload your prescription here or2. You can WhatsApp your order to our POS Branch at 740-4239 or Diego Martin’s Branch at 776-4952
We recommend that you order refills when you have a 5-7 day supply of medication left so that there will be no interruption in your medication regimen. This allows our staff to process refill authorization requests and address other possible issues with insurance and/or medication supply.
Your delivery will be scheduled between 1 to 3 working days.

Prescriptions

You can ask a friend or family member to pick up your order. They will be required to sign for the medications and pay any balance due. They may be required to present a valid ID. Please alert the pharmacy staff ahead of time if someone new will be picking up your order to avoid confusion.
Trinidad and Tobago’s prescribing regulations require a standardized prescription for some drugs categorized as controlled substances each time they are filled.
Assuming you are a walk-in customer, we will try to fill your prescription within 20 minutes, but due to the workload, this is not always possible. To avoid delays, you can call ahead so that the prescription will be ready to be picked up.
Your delivery will be scheduled between 1 to 3 working days.
When you enroll qualified prescriptions into the program, we will automatically refill and deliver your prescriptions to you at the appropriate time. We will also contact your doctor to renew an enrolled prescription before the last refill or the prescription is about to expire. You will always be notified about upcoming automatic refill orders.
When you know you’ll be away and may run out of your medication during your trip, you can request an extra supply before you go.

Medication

When dosing instructions indicate to “take with food,” it is generally recommended that you take the medication with a meal to avoid stomach or intestinal irritation. Other times, it is recommended that a medication be taken with a certain type of food, such as milk or cheese, to increase the amount of medicine absorbed by your body. When instructed to “take on an empty stomach,” medication should be taken either 1 hour before or 2 hours after eating.
When a medication is first developed, the manufacturer has patent rights on the formula and/or compound. Once this patent right expires, other companies can produce generic versions of the drug that meet the same FDA requirements and regulations as the brand name drug. Most insurance companies require generic substitutions unless specifically requested by the prescriber or patient.
Once dispensed, medications cannot be resold or returned. Responsibly dispose of the medicine according to your regional health authority’s guidelines.
Medications are generally identified by one of two names or an abbreviation. The brand name or trade name that is assigned by the manufacturer when it is introduced is the most common used by medical staff. The generic or chemical name is what will normally be printed on the label from your pharmacy since this is what they are actually dispensing. Many medications also have a commonly known abbreviation.
Side effects from medications are varied. If you are experiencing general discomfort such as nausea, a rash or a headache, contact your doctor’s office. If you are experiencing chest pain, hives, a rash all over your body, or severe shortness of breath, call 911.
What to do when you miss a dose will be different depending on the drug and the directions for its use. Always call your pharmacist to find out what to do when you miss a dose.

Insurance

Co-pay amounts are set by your insurance carrier, and each carrier offers many plans. Chat with your insurance company to find out more details
We accept all insurance plans.